Question 1

Is VeloNote an ambient scribe?

Accepted Answer

VeloNote is different from a traditional ambient scribe. Ambient scribes capture what is said during the encounter. VeloNote focuses on pre-visit chart synthesis, outside-record review, consult drafts, follow-up notes, payer documentation, and physician-led chart review. Many clinicians use VeloNote alongside an ambient scribe.

Question 2

Do I need EMR integration?

Accepted Answer

No. VeloNote works with your existing workflow using PDF upload, copy-paste, and physician review. It can be used alongside Epic, Cerner, Athena, eClinicalWorks, Allscripts, and other EMRs without requiring complex integration.

Question 3

Can I subscribe as an individual physician?

Accepted Answer

Yes. Individual physicians may subscribe directly, subject to their organization's privacy, security, and technology policies.

Question 4

Is VeloNote HIPAA compliant?

Accepted Answer

Yes. VeloNote is built on HIPAA-compliant infrastructure with enterprise-grade encryption—TLS 1.2+ for data in transit and AES-256 for data at rest. VeloNote has signed Business Associate Agreements (BAAs) with its underlying cloud and AI service providers.

Question 5

Is patient information used to train public AI models?

Accepted Answer

No. Patient data is never used to train AI models, sold, or shared with third parties. Uploaded patient data is deleted from our systems immediately after your output is generated.

Question 6

Does VeloNote automatically enter or sign notes?

Accepted Answer

No. Nothing is auto-submitted. Nothing is auto-signed. Every output remains a draft until reviewed and finalized by the clinician. VeloNote generates draft documentation for clinician review.

Question 7

How quickly are drafts generated?

Accepted Answer

Most structured drafts are generated within minutes of uploading your records, depending on the size and complexity of the source material.

Question 8

Will VeloNote increase my RVUs?

Accepted Answer

VeloNote creates physician capacity by reducing chart-preparation time. Whether that capacity is used for additional visits, faster access, or less after-hours work depends on the physician and practice. VeloNote does not guarantee increased RVUs or revenue.

Question 9

Do I need a credit card to start my free trial?

Accepted Answer

No. You can use VeloNote free for 14 days without entering a credit card. If you'd like to continue, simply add a payment method to activate your Starter subscription.

Question 10

Will I be charged automatically after the trial?

Accepted Answer

No. There is no automatic charge. If you'd like to continue using VeloNote, simply add a payment method to activate your Starter subscription.

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